Are you passionate about educational equity, and do you love supporting teams in creating powerful learning opportunities? Do you thrive in a fast-paced environment, have an eye for detail, and want to put your skills to use helping educational leaders access resources to get even better results for students?
The Management Center (TMC) is seeking a Director of Client Support for Educational Equity to support our growing team. We’re looking for candidates who are excited to connect clients in the educational equity movement with training and coaching services that will support leaders to run more effective organizations.
Who We Are
Our mission is to help social change leaders learn how to build and run more effective organizations so they can deliver great results. Founded in 2006, we have helped shape the practices of hundreds of influential organizations and thousands of individual managers. Our clients work on issues – like expanding educational opportunities, promoting immigration reform, fighting for racial, economic and gender justice, and protecting voting rights – where they face an inherently uphill battle and so must fight more effectively than their opponents if they are going to win. We aim to help them do that by making their organizations as effective as possible, by providing coaching, training, and publications for the broader field.
We work hard to deliver services that produce extremely high levels of client satisfaction, which has enabled us to grow by word of mouth. Our educational equity sector continues to grow, and we have more demand for our services than we can meet, despite our recent growth. One way we hope to increase our impact is to have a knowledgeable Director of Client Support to work with our educational equity clients to make sure they get the services they need and to support our amazing team of coaches and trainers.
The newly created role of Director of Client Support, Educational Equity will talk to and delight clients while strategically matching trainers and coaches with clients where they can make the biggest impact. The role will likely evolve over time, and the more you can handle, the better, but at a minimum you will:
The ideal candidate for this role:
We like to think of our culture as one that combines excellence with heart, and we’re looking for people who can help us build on that culture.
What Else You Should Know
We are an equal opportunity employer and are committed to racial and social justice, and we make a particular effort to recruit people of color and indigenous people to apply for open positions.
The position is full-time and is ideally based in Washington, D.C., though we are open to considering other locations for the right candidate. The salary range for the position is $70,000 to $110,000, with exact salary depending on experience.
We also offer excellent benefits, including an additional 5% employer contribution to your retirement fund with no match required.
If this seems like you, please fill out the form to the right to submit your resume and a cover letter.